Shipping policy
Thank you for shopping with Artful Case.
All products are made to order and typically require 2–5 business days for processing before shipment.
Estimated shipping times within the United States:
- Standard Shipping: approximately 3–5 business days
- Express Shipping: approximately 1–2 business days
Please note that shipping times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- shipping carriers
- weather
- holidays
- customs processing
- incorrect shipping information provided by the customer
- other circumstances outside our control
Once an order has shipped, customers will receive tracking information via email.
Because our products are made to order, we do not accept cancellations, returns, or exchanges after production has begun.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include:
- your order number
- photos of the issue
- a brief description
We currently ship only within the United States.